For the fourth year in a row, American Express has ranked number one in customer satisfaction in a J.D. Power and Associates’ study of credit card companies. The J.D. Power study measured satisfaction in areas such as credit terms, billing process, interaction, rewards and problem resolution for customers. Using a scale of 1,000 points, American […]
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Amex Wins Top Place in Customer Credit Card Satisfaction
Thursday, August 19th, 2010 | Comments Off on Amex Wins Top Place in Customer Credit Card Satisfaction
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