US Consumer Online Banking Solution Review Now Published

The Mercator Advisory Group has recently published the much longed for report entitled “US Consumer Online Banking Solution Review: It’s All in the Eyes of the Beholder.” This report examines the systems that lead the market, as well as the functionality of the top online banking solutions. This report could very well help you stay in the game when it comes to California consumer banking.

The 13 solutions that were reviewed comprise more than 50% of the banks and credit unions in the U.S. and more than 80% of the institutions that boast over $500 million in assets. The ten vendors that took part include the leading core banking vendors, as well as delivery channel and online banking specialty vendors.

The Vice President of Mercator Advisory Group’s Banking Service, Bob Landry, had this to say: “Online banking adoption continues to grow and someday will challenge the branch for the title of preferred channel.”

He added: “In light of the revenue challenges brought on by debt avoiding consumers and revenue losses due to harsh new financial reform regulations, bankers need to do whatever they can to move more of their sales and service interactions to the low cost online banking channel. All of the solutions reviewed in this report provide a strong foundation for reliable service and cost reduction. This report identifies those solutions that stand above the rest by offering an innovative and flexible platform that can support institutions that want to manage their online banking solution as a competitive weapon rather than a low cost delivery channel.”

You can read the report by visiting their website.


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